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Our Distinguished Service

We have cultivated a staff of young, motivated, and ambitious VIP Hosts. With each family having different expectations and requests, our service has been molded out of necessity to create a one stop shop for all of your needs inside parks, and outside. Each of our VIP Hosts are also local experts who can assist in last minute reservations at popular venues, tickets to sporting events and separate ticketed events, and any other concierge needs while youre with them. Our goal is to keep you engaged and present with your family while we alleviate the traditional stresses of traveling.




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We got to have fun at the parks and enjoy what disney is all about. Without SmarTours we would have been stressed out and overwhelmed. We would have missed out on so much.

Maytee D.

Loyal Customer

Discover the Smartours Difference

SmarTours Orlando was founded on providing the next level theme park experience. As many guests traditionally experience, it is more than hectic and stressful to have what we call, “a successful vacation.”

While maintaining our token attributes of efficiency and simplicity, it's important to outline the key points that separate us from the competitors. Simply put, we don't say “no.” We are happy to be able to provide full service vacation planning from accommodations, to dining, to a customized itinerary for the multitude of attractions offered in Central Florida and California.

A lot of similar companies emphasize ways that you should adjust your vacation to make their job easier. This is your vacation and your time to create memories with your family and your friends. We will contour our services to what YOU need, not the other way around.

Being a VIP Guide Service certainly has its perks outside of work, but inside of our day to day operations, we are just as eager to beat lines as you'd like us to be. Keep in mind that even though we typically wait no more than 10-15 minutes for attractions, even during the busiest of times, we are morally inclined and do things ethically and legitimately.

A philosophy that we have instilled in our guides and throughout our company is, “under sell and over deliver.” No one will spend more time trying to get you that certain restaurant reservation, character meal, princess encounter than us. We frequently head to the parks before your arrival to ensure that your requests are being pursued as effectively as possible.

After 15+ years of making magic happen for our clients, we are more than confident that no one can come close to making sure that your time is stress free and fun, like us. We are a referral based business that relies on our valued clients' experiences and exclusive travel agency relationships. By doing so we are able to cultivate a “Culture of Exclusivity” in our day to day operations. We have fantastic relationships with our clients even after they leave Florida and California, and that is something that we will always strive for.

We look forward to planning your next VIP Experience together!

What Customers Say About SmarTours

1000+ people have said how good we are

“I wanted to thank SmarTours for the wonderful vacation in Disneyland. It was my first time being there and I am so happy I had a knowledgeable guide who knew all the tricks to make it an even better experience.”

Wright Family

Spring 2022

“I can confidently say that I will never book a vacation again without using Smartours. The concierge service is amazing and they seem to know everything about the best places in both Florida and California.”

Peña Family

Fall 2022

“My husband and I wanted to visit disney for our anniversary. We did not want any of the hassle and planning so we contacted SmarTours. They took care of everything and it was amazing.”

Powers Family

Spring 2022

“Before coming to SmarTours I felt like I was having a hard time thinking of how to plan my vacation. It felt overwhelming, but SmarTours made everything seem much more manageable”.

Ross Family

Fall 2021

“I just want to say that SmarTours is the best out there. They have a lot of experience and knowledge in what they do. I had an amazing experience with them, and it was so easy from start to finish.”

Swanson Family

Winter 2021

“Smartours has been a lifesaver for my family and me. We used to spend hours on the internet trying to find something that would work for us. Smartours took care of everything.”

Cross Family

Summer 2019